Saturday, August 19, 2006

Latest Road Rage: Trading

HOW CAN YOU ROAD WARRIORS OUT THERE maintain control of your portfolio? One obvious way is to keep the bulk of frequently traded holdings with an online broker that offers wireless access to your account. Brokers have made real strides in the past couple of years, helping peripatetic customers stay in touch with their money.

Even if you don’t have a Fidelity ( account, you can log into Fidelity Anywhere from your Internet-enabled cellphone or wireless PDA and get delayed quotes, charts, watch lists, market news and leading market movers. Fidelity customers have it even better: They can log into their accounts and view real-time quotes, charts and news, and trade stocks, options and mutual funds. Customers with Java-enabled phones can use Fidelity’s Java application, which shows icons rather than text for the fund giant’s menu. Fidelity has put lots of effort into its wireless offerings, and it shows.

Thinkorswim ( also has two programs that allow you to access your account wirelessly while traveling. For instance, thinkAnywhere, which runs on Pocket PC and Pocket PC phones, lets you trade from multiple accounts. The options-trading screen displays multiple strike prices, and the order book shows all your open orders, as well as other order-related events. A position monitor even tracks the Greeks for your options holdings. If you don’t have a Pocket PC, you can use thinkMobile, which isn’t as versatile as thinkAnywhere but does allow you to place stock and single-options trades, cancel working orders and close current positions. Point your phone’s browser to to get started.

SiebertNet ( includes MobileBroker, providing wireless access to an existing Siebert account. MobileBroker lets you trade equities, mutual funds and options, as well as receive execution reports, real-time quotes and alerts, margin-call information, balances, positions, stock-specific news and account history. Siebert charges $29.95 per transaction placed via MobileBroker, unless you’re using a wireless Compaq Tablet PC, when the commission is $14.95 for up to 1,000 shares.

E*Trade is another rest stop for weary travelers in need of quotes and news. You can log on to with your mobile device, even if you’re not a client. Account holders can trade stocks and options, view balances and check out alerts. You can even get directions to the nearest E*Trade Center if you crave some face time.

Later this year, MB Trading ( will begin rolling out its new technologies, including Navigator Mobile, which will run on cellphones, Palms and other Java-enabled wireless devices. Mobile will provide real-time quotes, account management and many of the features found in MB Trading’s flagship product, the Navigator. “We have had an incredible amount of interest from our customers who travel and need market access,” says David Lipsett, MB Trading’s executive vice president.

Those who want to keep tabs on stocks and news while on the go, but don’t need to be logged in to their trading account, should check out AlphaTrade’s Jupiter. AlphaTrade ( also offers a non-mobile application called E-Gate, which gives you quotes and charting for stocks traded on U.S. exchanges, in Canada and on the London Stock Exchange. You can sign up for both services, or get the wireless application independently.

Pricing starts at $17 a month if you sign up for either E-Gate or Jupiter; there’s also a $10 data-access fee. If you subscribe to E-Gate, you can add the Jupiter wireless program for another 10 bucks a month. Nasdaq TotalView is available for an additional $20 per month. You will also have to pay for quotes from the various exchanges, which will add at least $3 to your monthly bill. There’s a 14-day free trial.

INVESTOR ED: Have you ever wanted to know exactly what a clearing firm does? Or what happens to an order after you’ve entered it? A well-designed site, Path to Investing, was recently introduced by Lightbulb Press for the Foundation for Investor Education. It answers some of these fundamental, but often overlooked, questions.

The site offers advice about choosing a broker, including ways to verify that your broker is licensed and registered with the Securities Investor Protection Corp. Another suggestion: Check with the NASD to see if it has any complaints against the broker on file. The tab entitled “How Markets Work” is full of information that every online investor should know. It’s definitely worth a look.

MOVING TO A MAC? Several readers have asked about analysis and trading programs that run on Apple’s Macintosh system. The truth is, most online brokers offering software-based trading applications that an investor downloads and installs have packages that run only on a Windows-based machine. Thinkorswim’s ( Java-based trading application, however, runs as-is on a Macintosh. So, to use it, you won’t have to turn your old Mac into a virtual PC. (New Macs, which use Intel chips, greatly ease the use of Windows-based applications and can run them directly.)

We’d be very interested to know of any difficulties readers face when they’re making the PC-to-Mac transition. We’ll try to answer your questions in a coming column. Drop us a line at .

Published in Barron’s, August 14, 2006. 

Posted by twcarey on 08/19 at 01:17 PM
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Saturday, August 05, 2006

Unhappy Honeymoons

EARLIER THIS MONTH, WE REPORTED on technical glitches that had prevented some of the 2.1 million legacy TD Waterhouse customers from accessing their accounts at the revamped TD Ameritrade site following their broker’s merger with Ameritrade ("Tears at Waterhouse,” July 3). What wasn’t clear then was how extensive the outage was or how effective the fixes would be. TD Ameritrade has now shed some light on this.

Spokeswoman Kim Hillyer says that as many as 82,000 customers, or about 4% of the total, were blocked from their accounts for one to four days in mid-to-late June. As reported, a beefed-up security system that doesn’t store account numbers, among other items, prevented some clients from logging on.

Hillyer says that software implemented on June 21 has, by all accounts, been successful in alleviating the problem. “If clients are still having difficulties, they shouldn’t be related to the issue we encountered in June,” she says, adding, “We’re happy to help those clients in any way we can.”

Meanwhile, at E*Trade, which has purchased former online rivals Harrisdirect and BrownCo, some client dissatisfaction continues.

A number of one-time BrownCo clients recently complained to us about the cost-basis reporting on the positions they entered prior to the takeover. One reader said the total gain in his account was incorrect because the history of corporate actions wasn’t transferred from BrownCo. “No splits or other actions that might affect the original share cost are noted, and the result for many stocks is wildly incorrect gains or losses,” he stated in an e-mail. Moreover, a legacy Harrisdirect customer reported that the cost basis of one of his positions was changed to zero after the company was de-listed in the U.S., even though it was still trading in Canada.

E*Trade spokesperson Cora Lee says that the firm is working to improve its cost-basis system, including its ability to incorporate updates for mergers or other corporate reorganizations. “This enhancement is involved, given the complex nature of corporate reorganizations, but it is something E*Trade aims to roll out soon,” she says. “It’s a priority for us.”

E*Trade’s recent focus has been on incorporating conditional orders into its order-entry system. We’ll take a look at that and report back.

FOREIGN-EXCHANGE TRADING has been heating up, in part owing to the dollar’s retreat but also because it’s a volatile 24-hour-a-day-market—perfect for trading junkies. Several months ago ("Seek and It Shall Find,” Feb. 20), we looked at an intriguing forex broker named FX Solutions (, which had developed an automated trading system that maintains the spread between bid and ask at 3 pips (hundredths of a percentage point). We were impressed by the site, but criticized its anemic charting capabilities. They’ve filled out substantially since.

The company recently introduced FX AccuCharts, a proprietary charting application that takes advantage of a fast data feed. It’s available to customers who have funded accounts at FX Solutions—those who have signed up only for demo accounts can use GTS Charting, which doesn’t offer as many forms of technical analysis as AccuCharts.

On starting up AccuCharts, you’re presented with a column of flags on the left-side of the screen; clicking on one opens up a pricing page that shows the currencies you can trade against the one you’ve selected. For example, if you click on the Aussie flag, you’ll get all the pairs applicable for trading the Australian dollar. If you click on the button labeled “All,” you can see real-time pricing for all 20 currency pairs tradable via FX Solutions.

The displayed prices can be executed immediately if you’re also logged into the trading area of FX Solutions. You can’t trade directly from the charts section at present, but manager of foreign-exchange sales Bill Lawless says the firm will soon provide that option. Currently, you can “float” a trade ticket from the trading application over your charts so you can enter a market order. “We’re working on putting limits and stops into our floating trade tickets,” says Lawless.

The charting package lets you combine two currency pairs on a single chart by clicking on a price display, then dragging and dropping it onto another chart already displaying another pair. For instance, while viewing a dollar/euro chart, you can combine it with a chart showing Swiss franc/yen so you can monitor price changes simultaneously. You can also can keep up to 20 virtual pages, customized with charts and data.

Changing the time horizon of a chart is easy. Switching from a five-minute time frame to a monthly chart takes a single click. You can also set up various alerts when key changes occur, such as a break in a trend line.

Since most retail forex traders crave technical analysis, FX AccuCharts is packed with more than 150 indicators—it also lets you create your own—and studies. These tools give FX AccuCharts the technical analysis needed to complement a trading platform that already provides tight spreads and accurate pricing.

Published in Barron’s, July 31, 2006.

Posted by twcarey on 08/05 at 08:52 AM
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